Website Terms & Conditions
These Terms & Conditions govern your use of the Apex Aged Care Services website. By accessing or using this website, you agree to these terms.
These website terms do not replace any separate service agreement, care plan, funding arrangement or other written agreement that may apply when you receive services from Apex Aged Care Services.
1. Acceptance of These Terms
By accessing, browsing or using this website, you acknowledge that you have read and understood these Terms & Conditions and agree to be bound by them.
If you do not agree with these terms, you should not use this website.
2. About This Website
This website provides general information about Apex Aged Care Services, our services, aged care options, contact details and related information and resources.
Website content is provided for general information only. Information on this website should not be treated as individual medical, clinical, legal, financial or other professional advice.
3. Aged Care Services
Information about services on this website is intended to provide a general overview. The services available to a particular person may depend on their needs, location, eligibility, funding arrangements, service availability and any applicable assessment or service agreement.
Contacting us or submitting an enquiry does not by itself create a service agreement or guarantee that a particular service will be available or suitable.
Where Apex Aged Care Services agrees to provide services, the specific terms applying to those services may be set out separately in a service agreement, care plan or other written arrangement.
4. Australian Consumer Law
Nothing in these Terms & Conditions is intended to exclude, restrict or modify any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under the Australian Consumer Law or other applicable law.
Where the Australian Consumer Law applies, services may be subject to statutory consumer guarantees, including requirements relating to due care and skill, fitness for purpose in relevant circumstances and supply within a reasonable time where no time is fixed.
5. Accuracy of Website Information
We aim to keep information on this website accurate, useful and current. However, aged care programs, funding arrangements, service availability, regulatory requirements and other information may change.
We do not guarantee that every item of website content will always be complete, current or free from errors. You should contact us directly if you need information about your individual circumstances or the current availability of a service.
6. Medical Information and Emergencies
Information on this website is not a substitute for advice from a qualified health professional who is familiar with your individual circumstances.
Do not use the website, email or website enquiry forms for urgent medical assistance or emergencies.
7. Acceptable Use
You agree to use this website lawfully and in a manner that does not interfere with the website, its security, other users or Apex Aged Care Services.
You must not knowingly:
- Use the website for unlawful or fraudulent purposes
- Attempt to gain unauthorised access to the website, servers, systems or data
- Introduce malicious code, viruses or other harmful technology
- Interfere with the normal operation or security of the website
- Use automated tools to access or copy website content in a way that materially disrupts the site
- Impersonate another person or submit information you are not authorised to provide
8. Intellectual Property
Unless otherwise stated, the website design, branding, text, graphics, images, logos and other original website content are owned by or licensed to Apex Aged Care Services and are protected by applicable intellectual property laws.
You may view and use website content for personal, non-commercial informational purposes. You must not reproduce, republish, sell, modify or commercially exploit our content without permission, except where permitted by law.
9. Third-Party Websites and Links
This website may contain links to third-party websites or resources for convenience or additional information.
Unless expressly stated otherwise, Apex Aged Care Services does not control third-party websites and is not responsible for their content, availability, security, privacy practices or terms.
You should review the terms and privacy information of third-party websites before using them or providing personal information.
10. Privacy
Personal information submitted through or in connection with this website is handled in accordance with our Privacy Policy and applicable privacy requirements.
Please read our Privacy Policy for information about how we collect, use, store and protect personal and health information.
11. Website Availability and Security
We may update, suspend, restrict or discontinue all or part of this website from time to time, including for maintenance, security, technical or operational reasons.
While we take reasonable steps to maintain website security and availability, no internet service can be guaranteed to be continuously available, completely secure or free from technical faults.
12. Liability
To the maximum extent permitted by law, Apex Aged Care Services is not responsible for loss arising solely from reliance on general website information where individual professional advice or assessment was reasonably required.
Nothing in these terms excludes, restricts or modifies liability, rights or remedies where doing so would be unlawful, including rights and remedies that may apply under the Australian Consumer Law.
13. Website Enquiries and Forms
When you submit a form or enquiry through this website, you are responsible for providing information that is accurate to the best of your knowledge and that you are authorised to provide.
Submission of a website form does not guarantee acceptance as a client, commencement of services, funding approval, eligibility or a particular response time unless we have separately confirmed this with you.
14. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our website, services, business practices or legal requirements.
The current version will be published on this website. Your continued use of the website after an updated version is published will be subject to the terms then in effect.
15. Governing Law
These website Terms & Conditions are governed by the laws applicable in Victoria, Australia. Subject to any rights you may have under applicable law, disputes relating to these website terms may be dealt with by courts or tribunals with appropriate jurisdiction in Victoria.
16. Contact Us
If you have questions about these Terms & Conditions, this website or our services, please contact Apex Aged Care Services.
Apex Aged Care Services
Williams Landing VIC 3027